FAQ

 

Hi there and thanks for visiting my site! My work is small batch and slow craft work, meaning that these pieces are made slowly with love, patience, and my two hands.

Questions? Contact me directly. 

Michelle Mahalek

badrockmetalworks@gmail.com

Instagram: @badrockmetalworks    

 

How do I purchase a piece from Bad Rock?

I release small batches of jewelry once a month. I release information on what day and time I will be updating my website via instagram, facebook, and a brief email reminder! 

If you are in the market for a Bad Rock jewel, please look for me on these social media platforms (set your notifications!) OR look for an email from Bad Rock Metalworks. 

Payment

I accept most major credit cards. 

When will I receive my package?

I ship promptly within 2-3 business days through USPS. Please remember during the holidays our mail service slows down a bit, so plan ahead! I will send you the tracking number for your package via e-mail. Please look for this e-mail.

Do you do refunds?

I am happy to accommodate a refund if the product is returned in the same condition it was purchased in. Please understand that refunds are a hassle, and be mindful of this when purchasing one of a kind pieces from a small business.

Can I get a custom piece? 

Yes! I love making custom works for my clients. Please email me your idea and I'd love to bring it to life. Customs take anywhere from 1 - 4 weeks depending on the season. Best to plan ahead here.